POLY PERFORMANCE Reviews

I ordered this from polyperformance.com and the install was easier than I thought it would be. Everything seemed to fit well, and I didn’t have to wrestle with the parts much. I was expecting the instructions to be a little clearer in a few spots, but once I figured those parts out, it wasn’t bad at all. Took me about one afternoon to get it done

I got exactly what I ordered, and everything matched the packing list, so no issues there. Shipping did take a little longer than I was hoping, which felt preventable, but the parts were all correct. Overall, I’m happy with the order.

I ordered a couple suspension parts from polyperformance, and the biggest thing I noticed was that their fitment info actually matched reality. I’ve started seeing a pattern with some other sites where parts are listed like they’ll fit, then you get them and there’s always some weird catch. These bolted right up on my Jeep with no guessing, no chasing down returns, and no extra headache. Happy with the order and I’d definitely use them again.

I went with Poly Performance for a custom order, and thinking back on it, the whole thing felt a bit more difficult than it needed to be. From what I remember, replies took longer than I expected, and I had to piece together some of the details instead of everything being clearly laid out. The parts themselves seemed fine once it was all sorted, but based on my experience, the custom order process could definitely be smoother

The site did have the parts I was looking for, and that’s mostly what I was paying attention to at first. I was focused on fitment, pricing, and making sure I had the right items, so I didn’t really dig into the payment stuff until I got closer to checking out.
That’s where it got a little frustrating. The financing options didn’t feel very clear until checkout, and I ended up backing out a couple times just to compare what made sense. In the end, I just used my card because the financing felt like too much guesswork. Not a terrible experience, but it definitely made the purchase feel more stressful than it needed to.

I was hoping for more options for my rig. I did find a couple of things, but a lot of the parts I really expected to see just weren’t there.

Waited way too long. frustrating.

They did a decent job keeping me updated and got back to me whenever I had a question. Shipping definitely took longer than I expected, which feels like something whoever runs this should probably sort out, but overall the communication was solid

My order arrived in good shape overall. The outside box was a bit beat up from shipping, but thankfully everything inside was protected and nothing was scratched or damaged. I’m taking off one star just because the outer box looked rough, but the parts themselves were totally fine... so not a big deal.

I did end up getting it installed, but the instructions weren’t super clear and took me a little while to figure out.

I’m usually loyal to the brand/site I’ve used for years, so I wasn’t sure I’d end up ordering here. But finding the parts was quick, everything was easy to navigate, and checkout was simple. Definitely made me reconsider sticking only with my usual place.

I needed a few suspension parts and Poly Performance actually had them in stock when most other places didn’t. The ordering process was simple, and I wasn’t stuck waiting forever for everything to show up. Overall, I’m happy with the experience and would definitely check with them again next time I need parts.

The final charge matched exactly what I saw at checkout, so no surprise fees or weird extra costs. I appreciated that part, but the waiting around was frustrating and kind of took away from the overall experience

I asked a few questions about fitment before ordering and expected clearer guidance. The answers I got were vague, and I ended up with the wrong shocks anyway. Feels like this probably could’ve been avoided with better advice upfront

I ordered some suspension parts and, umm, they showed up looking a little rougher than I expected. The finish had a few chips, and one of the pieces didn’t fit as cleanly as I thought it would. It does work, so I can’t say it’s completely bad, but for the price, the quality just wasn’t there for me.

I ordered a part from Poly Performance and, to be fair, it did arrive quickly. But when I opened it, the packaging just seemed a little off to me, and there wasn’t any proper brand paperwork included. Maybe I’m overthinking it and it was completely fine, but I didn’t feel 100% confident that it was authentic. I also reached out to support and the response took longer than I expected, which didn’t really help. Has anyone else had this kind of experience?

I ordered a few suspension parts from Poly Performance because i felt like I was the one stuck dealing with every bump and sketchy turn while the truck just kept getting worse. The install was straightforward, which was a nice surprise for once, and now the handling feels a lot tighter without making the ride feel like a brick. Shipping took about as long as I figured it would, and everything showed up packed well, so thankfully there wasn’t another problem to deal with. Overall, I’m happy with the upgrade and I’d buy from them again

The return process was really easy, and my exchange showed up quickly. No hassle at all.

Ordered a few parts from Poly Performance and did local pickup. The order was ready when I showed up, and the guy at the counter was helpful, so overall it was a smooth experience.

I’m giving it 4 stars because I had to wait around a bit for someone to actually bring it out. Not the end of the world, but whoever runs this could probably tighten that part up. I’d still use them again...

The parts themselves were fine, so no complaints there. I just wish I’d realized how slow it would be to get help before ordering. I emailed twice and had to wait days before getting an actual answer. It wasn’t a terrible experience, but the support side was definitely more frustrating than I expected